- Written by Maxime Macron Maxime Macron
- Category: Economy - Articles Economy - Articles
- Published: 01 April 2014 01 April 2014
- Hits: 100988 100988
I've just read this quote in Geoff Colvin's book "Talent is overrated", and found it perfectly hit the target:
As the strategy consultant Gary Hamel likes to say, if customer ignorance is a profit center for you, you’re in trouble.Geoff Colvin
Indeed, it has never been so true...